Shipping policy

📦 Shipping Policy – CanisLabs

Last updated: 28-5-2026


📍 Shipping Locations

We ship worldwide from two fulfillment centers:

  • United States warehouse — serving all U.S. orders
  • International warehouse — serving all other destinations

All orders are processed and shipped Monday through Friday, excluding holidays.


🚚 Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. You will receive an email confirmation with tracking details once your order has been shipped.


🌎 Delivery Times

Because we ship globally, delivery times vary by destination:

Region Delivery Time
🇺🇸 United States 2–5 business days
🌍 All other countries 4–7 business days

This includes Canada, the United Kingdom, Europe, Australia, New Zealand, and all other worldwide destinations.

Please note: remote areas may require an additional 1–3 business days.


📬 Tracking Your Order

Once your order leaves our warehouse, you will receive a tracking number via email so you can follow your package at any time.

If you did not receive a tracking email, please check your spam folder or contact us at 📧 info@trycanislabs.com.


💰 Shipping Costs

Shipping rates are automatically calculated at checkout based on your location and shipping method. We occasionally offer free shipping promotions — these will appear at checkout when available.


❗ Customs, Duties & Taxes

International shipments may be subject to customs fees, import duties, or taxes depending on your country's regulations. These charges are the responsibility of the customer and are not included in your order total.


📦 Wrong Address or Failed Delivery

Please ensure your address is entered correctly at checkout. CanisLabs is not responsible for:

  • Incorrect or incomplete shipping addresses
  • Delays caused by customs or local carriers
  • Lost packages due to address errors

If you need help correcting an address, please email us immediately at 📧 info@trycanislabs.com.


🤝 Questions? We're Here to Help

If you have any questions about your order or need assistance with tracking, feel free to reach out:

📧 info@trycanislabs.com

Our support team replies within 24 hours.