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Continue shoppingHier de cancellation policy in dezelfde stijl als je shipping en refund policies:
Last updated: -28-5-2026
At CanisLabs, we process orders quickly to get your supplements to you as soon as possible. Because of this, our cancellation window is short — but we always do our best to help.
You may cancel your order free of charge within 24 hours of placing it, as long as it has not yet been shipped.
To cancel within this window:
The faster you contact us, the better the chance we can stop the order before it leaves our warehouse.
Once 24 hours have passed or your order has already been shipped, we are unable to cancel it — the package is already in transit with our fulfillment center or carrier.
In this case, you have two options:
Option 1 — Wait for delivery, then return
Once your order arrives, you can request a return under our 30-day return policy. The item must be unopened and in its original packaging. Return shipping is at the customer's expense.
Option 2 — Use our 90-Day Money-Back Guarantee
If you've already tried the product and it didn't deliver the results you expected, you're covered by our 90-day money-back guarantee — even if the bottle is empty. Just email us with your order number.
📧 For both options: contact info@trycanislabs.com
If you have an active CanisLabs subscription, you can cancel or pause at any time — no commitment, no penalty.
To manage your subscription:
Subscription cancellations apply to future shipments only. Orders that have already been processed cannot be cancelled — see the section above for return options.
If you need to cancel an order, change something on your order, or have questions about our policies, our support team is here:
Our support team replies within 24–48 hours.
